Frequently Asked Questions (FAQ)

FREQUENTLY ASKED QUESTIONS

Everything You Need to Know

We've answered the most common questions to make your shopping experience smooth and hassle-free.

Orders

How do I place an order?

Simply browse your favorite products, select the size and quantity, add them to your cart, and proceed to secure checkout.

Can I cancel my order?

Yes. Orders can be cancelled only before they are dispatched. Once shipped, cancellations are no longer possible.

Can I modify my order after placing it?

If your order has not been processed for dispatch, please contact our customer support as soon as possible. We'll do our best to assist you.

Shipping

How long does delivery take?

  • Metro Cities: 2–5 Business Days
  • Other Cities: 4–7 Business Days
  • Remote Areas: 5–10 Business Days

Delivery timelines may vary during festivals, weather conditions, or unforeseen circumstances.

Do you deliver across India?

Yes. We currently deliver across India.

How can I track my order?

Once your order is dispatched, you'll receive tracking details via SMS and email.

Returns & Exchanges

Can I return my order?

Yes, eligible products can be returned within 7 days of delivery if they meet our Return & Refund Policy.

Can I exchange the size?

Yes. One size exchange is available per order, subject to stock availability.

How long do refunds take?

Approved refunds are processed within 5–7 business days after the returned product reaches our warehouse and passes inspection.

Products

Are the product colors exactly the same as shown?

We strive to display colors as accurately as possible. However, slight variations may occur due to photographic lighting, screen settings, and display differences.

How do I choose the correct size?

Please refer to our Size Guide available on every product page before placing your order.

How should I wash my garments?

Follow the wash care instructions provided on the garment label and our Wash Care Guide for best results.

Payments

Which payment methods do you accept?

We accept:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

Is online payment secure?

Absolutely. All payments are processed through trusted and secure payment gateways.

Brand

Does Being Naughty offer matching family outfits?

Currently, we offer collections for women and girls.

We're expanding soon with:

  • Men's Collection
  • Boys' Collection
  • Mom & Daughter Matching
  • Father & Son Matching
  • Couple Collections
  • Family Matching Collections

Stay tuned for exciting launches.

Need More Help?

If your question isn't answered here, we're always happy to help.

📧 info@beingnaughty.in

Business Hours

Monday – Saturday

10:00 AM – 6:00 PM